[Aquanet] Watercolor easel
Pam Pate
ppate at multipro.com
Mon Oct 1 17:38:05 EDT 2007
Thanks for the support Pat. I finally decided that WN makes far too quality
a product for the one that I had so I went back to the store and they agreed
that something was wrong with the one I had. Now I have a wonderful new
(and **very** portable) easel!!! The directions included with the easel
were terrible. The printing was done in a very light gray with the details
shown in black. The gray was so light as to be almost invisible--very hard
to see.
I refuse to believe it was just my old eyes :)
Anyway, happily back to painting.
Pam
----- Original Message -----
From: "pat davis" <peedee at nucleus.com>
To: "Pam Pate" <ppate at multipro.com>
Cc: <Aquanet at thedigitalbraintrust.net>
Sent: Monday, October 01, 2007 8:56 AM
Subject: Re: [Aquanet] Watercolor easel
>
>
> Pam Pate wrote:
>> Morning all,
>>
>> I found a wolderful deal on WN Bristol easels yesterday and jumped on it.
>> I love the ease of set up but am having a problem (of course). The right
>> keyhole on the lower canvas support will not "lock" onto the screw. It
>> looks like the screw is slightly too large. This allows the support to
>> be floppy and always slightly "skewed". Is this normal or do I need to
>> return to the place of purchase?
>>
> I'm not sure if the purchase needs to be returned (for refund), but I
> would certainly recommend taking it to where you purchased it and ask for
> help setting it up.
>
> If that doesn't work, try the W&N website at
> http://www.winsornewton.com/index2.php
> and ask them directly about the problem.
>
> Good luck,
> pat
>
>
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